FAQs
Studio & Commercial Services
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Farzan Samsamy Studio is a commercial photography and motion production studio in Surrey, BC, serving the Lower Mainland and Greater Vancouver. We work across Objects, Food & Beverage, People, Motion, and Editions.
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Absolutely. We specialize in cinematic videography, including product videos, cooking/chef showcase films, and branded content. We also produce aerial and drone footage where a campaign calls for it, in compliance with applicable regulations.
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We provide:
Objects and Still Life for e-commerce, advertising, packaging, and catalogues.
Food | Beverage for chefs, restaurants, caterers, and food brands.
People including headshots, branding, and lifestyle portraits.
Motion for brands, agencies, and product companies.
Whether you need content for your website, social media, advertising, or packaging—we tailor each project to your goals.
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We offer both in-studio and on-location shoots, depending on your needs. We frequently travel to commercial kitchens, studio, offices, and outdoor locations.
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Yes, we offer aerial photography and cinematic drone video services for real estate, events, and commercial promotions, provided in compliance with applicable regulations.
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Yes! Many businesses need fresh content monthly for their social media, product launches, or seasonal promotions. We offer retainer arrangements for consistent content production, which reduces per-project setup and keeps the visual language consistent across a campaign calendar.
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Yes! We specialize in creative photography and cinematic videography, including objects, food & beverage, people, motion, and editions. Tell us what the work has to accomplish and we'll tell you what it takes to produce it.
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Absolutely. Much of our commercial work has been produced for out-of-province brands.
We have engineered a seamless, remote-collaborative pipeline:
Secure Product Intake: You ship your products directly to our secure 2,000 sq ft Surrey facility.
Real-Time Digital Proofing: We use live-tethered capture systems. During the shoot, you receive instant, high-res digital proofing links to review layouts, lighting angles, and compositions in real-time from your desktop, anywhere in Canada.
Virtual Directing: For complex motion or food styling sets, we host private, live-streamed video feeds of our camera view and studio space so your creative directors can provide feedback on the fly as if they were standing on our cyclorama.
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Yes. Much of our commercial work has been produced for out-of-province clients, and we work with US brands as well. Product ships to the studio, you direct the session live through tethered capture and real-time proofing, and finished assets are delivered digitally. US clients are quoted in USD, and no sales tax applies to services delivered digitally.
More on how remote production works: US Brands
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Yes, as a production partner. The agency keeps the client relationship and the art direction; we handle the studio, the crew, and the output. White label is available — we don't contact your client or appear in credits unless you want us to. Licensing is scoped agency-side at the outset, with redistribution to your named client agreed as part of the licence rather than raised afterward.
More: Agency Partners
Booking & Studio Logistics
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Every project starts with a 15-minute consultation — or a 20-minute studio visit if you're local — where we scope the work: deliverables, formats, usage, and timeline. A written proposal follows, itemised. Once you approve it, a contract and 50% deposit secure your production date; no date is held until the deposit is received.
Typical delivery:
Photography — 15 business days from the production date
Motion — 21 business days, which includes editing, colour grading, and sound
Rush delivery is available and quoted at booking
Your production schedule confirms the exact dates for your project.
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You can send an email or call. We also offer complimentary consultations to understand your vision and goals.
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Yes, our studio is located in 3-19122 27 Ave, Surrey, BC V3Z 5T1 (we serve the surrounding areas too). If you’d like to drop by, please schedule an appointment in advance so we can ensure someone is available to greet you and show you our space.
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Yes! We offer on-location shoots across the Lower Mainland, Greater Vancouver area, and worldwide. Travel fees may apply depending on distance, but we produce on-location wherever our clients need us.
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You can schedule a visit to our Surrey BC studio by contacting us directly via our Contact page. We recommend booking ahead to ensure availability.
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All major credit and debit cards — Visa, Mastercard, American Express, Discover, Diners Club, JCB and China UnionPay — plus PayPal, Canadian pre-authorized debit, and Interac e-Transfer. Invoices are sent by email with a secure payment link.
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Yes, at no extra charge.
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Yes. Affirm and Afterpay are available at checkout for eligible Canadian clients, so a project can be split into four payments instead of one. Nothing changes on our side — the work proceeds on the same schedule.
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Yes. Send to hello@farzansamsamy.studio with the invoice number in the message field. Please note your bank may cap the amount you can send per day or per week — for larger projects, card or pre-authorized debit is usually simpler.
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Two payments. A 50% deposit is due on signing, which secures your production date — no date is held until it's received. The balance is due on or before the production date. Full details are set out in your Client Services Agreement.
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Studio rentals are paid in full online at the time of booking. Your booking is confirmed once payment clears.
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The deposit is non-refundable, as it holds your production date. You can reschedule once at no charge with at least 14 days notice. Cancellation terms are set out in your agreement.
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Payments are processed by PCI-compliant providers — Squarespace for online store purchases, Stripe for bookings and studio rentals, and PayPal where selected. Card details are entered directly with the payment provider and are never seen or stored by Farzan Samsamy Studio.
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All pricing and invoicing is in Canadian dollars. GST and PST applied where applicable.
Printing, Framing & Deliverables
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In addition to our commercial work, we produce Editions — original limited-run fine art prints by Farzan Samsamy, with in-house archival printing and custom framing. You can explore and order prints from our online gallery at:
🌐 Fine Art Gallery -
Absolutely. We provide framing, matting, mounting, and finishing options (e.g. floating frames, shadow boxes, acrylic fronts) to complement your prints. We use archival materials to protect the artwork over time.
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Print products: up to 5 business days for production. Framing: up to 10 business days. Framed prints: up to 15 business days total. Processing time does not include shipping transit.
Free standard shipping to Canada and the United States. Express shipping available through Purolator, FedEx, Canada Post, and UPS. Local studio pickup available by appointment.
See our full Shipping Policy for details.
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Gallery Editions may be returned or exchanged within 7 days of delivery, in original condition and packaging. Buyer pays return shipping; refunds are issued after inspection.
Prints and framing produced from your own file are made to a single specification and cannot be resold — all sales are final, except where the work arrives damaged or does not match the approved proof.
Report shipping damage within 5 days with photographs of the artwork and packaging, and retain all packaging until the claim is resolved.
See our full Return Policy for details.
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Orders may be cancelled at any time before production begins. Production typically starts within one business day of purchase, so contact us as soon as possible and we will confirm status. Once an order has entered production it cannot be cancelled.
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For prints and framing produced from your own file, yes. We send a proof for written approval before production begins — confirming image, size, paper, mat, and frame. Production starts only once you approve it.
Legal & Contact
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All commercial assets created by Farzan Samsamy Studio are delivered with a usage licence scoped to the project. A standard commercial licence covers digital, web, and social use. Extended usage — print and point-of-sale, packaging, broadcast, out-of-home, or global distribution — is quoted separately based on distribution scale and specified in your agreement before production begins.
Extended licences run for a defined term and are renewable; a perpetual buyout is available and quoted separately.
More on how licensing works: How We Work
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We value your trust and take your privacy seriously. You can review our full Privacy Policy to learn how we collect, use, and protect your personal information.
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Yes. Our Terms & Conditions outline important details about bookings, payments, copyright, and usage rights. We encourage all clients to review them before confirming a session or project.
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All client data, images, and personal information are handled securely and in accordance with our Privacy Policy. Usage rights and licensing details for images and videos are clearly explained in our Terms & Conditions.
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If you didn’t find what you were looking for, feel free to contact us directly. We're happy to talk it through and help you plan your next production.